📜Terms of Service

Last Updated: February 12, 2025

Welcome to Imperial Software Solutions. By accessing or using our services, you agree to comply with the following Terms of Service ("Terms"). Please read these Terms carefully before using the Imperial Software Solutions platform.

1. Acceptance of Terms

By using the Imperial Software Solutions products and services, you acknowledge and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue your use of the services immediately.

2. Services Provided

Imperial Software Solutions ("Imperial Solutions") provides the following services:

• Computer-Aided Dispatch (CAD) / Mobile Data Terminal (MDT) solutions designed for roleplaying communities.

• Hosting services for Snaily game servers.

These services are intended for professional and responsible use only.

3. Responsible Use

By using Imperial Solutions services, you agree to:

• Not share any confidential information, including but not limited to emails, Discord IDs, or any other sensitive community data, with unauthorized third parties.

• Use the services solely for roleplay and professional purposes.

• Not engage in any activities that violate local, state, or international laws while using our services.

4. Payment Terms

• All payments for services are processed through Stripe.

• Refund Policy:

  • Refunds are available only within the first 48 hours after purchase.

  • After 48 hours, ALL SALES ARE FINAL, and no refunds will be issued under any circumstances.

  • Refunds will be subject to a processing fee, which varies based on geographical location.

• Recurring Payments:

  • After the initial purchase, you will receive a recurring invoice through our payment processor.

• Chargebacks & Disputes:

  • If you initiate a chargeback or dispute a payment through your bank, your access to our services will be immediately revoked.

  • The payment method used will be permanently restricted, preventing future purchases.

5. No Liability and Disclaimers

• Imperial Solutions provides its services on an "as-is" and "as-available" basis.

• We do not guarantee uninterrupted, error-free, or secure service.

• Imperial Solutions is not liable for any performance issues, downtime, data loss, or other consequences related to service use.

• You use our services at your own risk.

6. User Data and Privacy

• Imperial Solutions values user privacy and will not share personal information (such as email addresses, Discord IDs, or community data) with third parties without consent, except where required by law.

• By using our services, you acknowledge that we may collect and store data necessary for service functionality.

7. Community Management and Termination

Right to Terminate

Imperial Solutions reserves the right to suspend or terminate access to services at our sole discretion and without prior notice if:

• We determine termination is necessary for any reason.

• You violate these Terms.

• You violate CFX.RE or FiveM Terms and Conditions.

Modifications to Your Community’s Settings

We will not modify your community’s settings or data unless:

• You provide explicit permission.

• It is necessary to resolve service-related issues impacting functionality or performance.

• You are found to be in violation of these Terms or external governing policies.

8. Governing Law

These Terms shall be governed and construed under the laws of the State of Arizona, without regard to its conflict of law principles. Any disputes arising from these Terms shall be exclusively resolved in the courts of Arizona.

9. Amendments

Imperial Solutions reserves the right to modify or update these Terms at any time. Any changes will take effect upon posting in our Discord server. Continued use of the services after such modifications constitutes acceptance of the updated Terms.

10. Contact Us

If you have any questions regarding these Terms or the services we provide, please contact us by joining our Discord server and opening a support ticket.